Insurance Administrators & Service Partners

Transforming Insurance Administration Through Digital Healthcare Solutions

Dedicated Administration Services (Private) Limited is an insurance administration and digital solution provider delivering healthcare management, claims servicing, cashless support, network coordination, portfolio management and technology-enabled service solutions.

Explore Our Solutions View Claims Process
DAS Digital Healthcare Dashboard

Insurance Administration

Structured service support for insurers, corporates and institutions.

Digital Healthcare Solutions

Technology-enabled healthcare administration, monitoring and reporting.

Cashless Claims Support

Direct billing, validation, authorization and hospital settlement coordination.

Network Management

Management of hospitals, clinics, pharmacies, diagnostic centres and service providers.

About Us

Who We Are

Dedicated Administration Services (Private) Limited is a limited liability private company incorporated under the Companies Act No. 7 of 2007, Registration No. PV 127415, in the Democratic Socialist Republic of Sri Lanka.

DAS brings together unique competencies, expertise and global experience to support comprehensive healthcare solutions through robust technological platforms. DAS serves as a versatile insurance service provider for valued clients of different insurance companies.

In a rapidly evolving health and insurance market, DAS believes that service providers must go beyond transactional support and become true Service Partners. True to the term 'Dedicated', DAS works with devotion, efficacy, commitment, honesty and ethical conduct.

⚡

Technology-enabled administration

🏥

Healthcare and claims expertise

🤝

Ethical and transparent service partnership

DAS Professional Team
Our Promise

Our Commitment

Integrity

We do the right thing for the right reason.

Excellence

We strive to deliver high-quality and high-value service through simple, relevant and technology-enabled solutions.

Caring

We listen to and respect customers so that we can act with insight, understanding and compassion.

Inspiration

We inspire continuous improvement, innovation and sustainable service development.

Core Foundation

Our Core Foundation

Our Mission

To render quality service that consistently exceeds the expectations of clients through commitment to learning, integrity and hard work.

Our Vision

To deliver seamless and transparent access to all stakeholders through dedication, integrity and excellence in processes and services, and to be recognised as a Partner of Choice in the insurance industry.

Our Policy

DAS is committed to delivering services of the highest standards through prompt claims settlement, robust claims control, customer-oriented technology, compliance with policy specifications and effective flow of information.

Our Values

Honesty, integrity, transparency, continuous improvement, innovation, value creation and customer loyalty.

What We Do

Integrated Service Matrix

A comprehensive ecosystem of services with DAS at the centre, delivering end-to-end insurance administration solutions.

DAS Service Matrix
Our Expertise

Our Solutions

DAS has structured automatic and flexible technological solution systems to address the demands of leading corporates and insurance companies.

Underwriting Assistance

Underwriting Assistance

Pre-policy acceptance support including health check-up coordination, risk inputs and medical information assistance.

Employee Benefits

Employee Benefits

Pre-employment health check-ups, periodic health camps, wellness support and healthcare coordination for employee groups.

Health Insurance Administration

Health Insurance Portfolio Management

Portfolio administration support for insurers and corporates, including claims monitoring, benefit management and service coordination.

Overseas Travel Assistance

Overseas Travel Health Assistance

Medical assistance, concierge support, case manager coordination, direct billing support, translator, travel and stay facilitation.

Agriculture Insurance

Agricultural Insurance Back-end Solutions

Back-end process and communication support for crop insurance, enrolment, benefit education, crop health and weather monitoring.

Motor Insurance Claims

Motor Cashless Claims Administration

Third-party administration support for motor cashless claims, repair coordination, approved repairer network and rapid repair management.

Knowledge Process Solutions

Knowledge Process Solutions

Data analytics, business research, global reporting, performance management and data management solutions to support operational excellence.

Home Collection for Senior Citizens

Convenient home collection and healthcare support services for senior citizens.

Technology

Digital Healthcare Solutions

Our experience and expertise go beyond functional and geographical boundaries. DAS supports the healthcare ecosystem through technology-enabled administration.

Digital Healthcare Dashboard

Competitive Edge

📊
Feasibility Study & Risk Analysis
🎨
Product Design & Development
⚡
Accurate & Timely Claims Servicing
🤝
Partnership & Training
🏥
Comprehensive OPD & IPD Monitoring HIMS Module
📈
Data-driven Reporting and Portfolio Insights

Direct Billing and Network Access

DAS is on panel with various insurance companies for providing direct billing facilities to insured clients through network hospitals, clinics, pharmacies and diagnostic centres.

Benefit Formulation and Network Negotiation

DAS assists in designing insurance plans for which special tariffs are negotiated with service providers, with benefits structured for insurance and reinsurance companies depending on projected volumes.

Healthcare Management

DAS supports pre-employment health check-ups, preventive healthcare, geriatric care, disease management, laboratory and investigation management, pharmacy management, mass health check-ups, occupational disease sensitisation, corporate health profiling, wellness talks and medical camps at remote locations.

High-speed IT Infrastructure

DAS uses technology and IT-enabled processes to support high efficiency, transparent workflows and claims control.

Coding – ICD, CPT and HCPCS

DAS has trained medical professionals including doctors and paramedics who are well versed in medical coding, including ICD for disease, CPT for procedures and HCPCS Level II codes. The team is supported by specialised software modules.

Electronic Medical Record Management System

DAS supports innovative Electronic Medical Record Management to compile health records of insured populations and assist in designing health insurance policies aligned with customer needs.

Process

Cashless Claims Process

DAS simplifies the cashless claim journey through structured hospitalization intimation, online validation, authorization and hospital payment coordination.

1
🏥

Hospitalization

Patient admitted to network hospital for planned treatment

→
2
📞

Inform DAS Hotline

Hospital or patient contacts DAS 24/7 helpline

→
3
✓

Online Validation

Policy and eligibility verification in real-time

→
4
✅

Authorization

Approval issued for cashless treatment

→
5
💚

Patient Avails Cashless Service

Treatment proceeds without upfront payment

→
6
💰

Hospital Payment Settlement

DAS settles approved amount directly with hospital

1
🚨

Emergency Admission

Immediate hospitalization for emergency treatment

→
2
📞

Immediate Intimation

Contact DAS within 24 hours of admission

→
3
⚡

Rapid Authorization

Expedited approval for emergency cases

→
4
🏥

Treatment & Documentation

Treatment continues with document submission

→
5
💰

Settlement

Direct payment to hospital post-verification

Reimbursement Process

For treatments availed without cashless authorization, DAS facilitates reimbursement claims through:

  • Document collection and verification
  • Medical necessity assessment
  • Claim processing and approval
  • Direct reimbursement to insured

Non-Network Hospitalization

For hospitals not in the DAS network:

  • Emergency cases treated on reimbursement basis
  • Pre-authorization required for planned treatments
  • Enhanced documentation requirements
  • Direct settlement with insured post-approval
Documentation

Claim Document Checklist

Ensure smooth claim processing by submitting all required documents. Click each section to expand details.

  • Fully completed and signed claim form
  • Photocopy of DAS ID card
  • Original discharge card / discharge summary
  • Original hospital bill and payment receipts
  • Hospital bill break-up
  • Original investigation reports
  • Medicine prescriptions
  • KYC documents
  • Photo identity proof
  • Address proof
  • Applicable for claim amount of 1 lakh and above
  • Implant stickers
  • IOL stickers, where applicable
  • Supporting invoices
  • First consultation note
  • Treating doctor letter
  • History details
  • Indoor case papers signed and stamped by hospital
  • Reason for no intimation or delayed intimation
  • Reason for delayed submission of claim documents
  • Any additional deficiency document requested by DAS
  • Mismatch of patient name
  • Mismatch of age
  • Mismatch of gender
  • Difference between policy data, hospital record and KYC documents
  • Missing original documents
  • Incomplete claim form
Industries

Industries We Serve

Comprehensive insurance administration solutions across multiple verticals.

Health Insurance

Health Insurance

DAS supports healthcare benefit administration through direct billing, cashless coordination, benefit formulation, network negotiation, healthcare management, digital records and claims control.

Overseas Travel Assistance

Overseas Travel Assistance

DAS provides concierge service, elective surgery and treatment support on direct billing basis across countries, medical helpline assistance, case manager doctor support and end-to-end facilitation including translator, stay and travel coordination.

Agriculture Insurance

Agriculture Insurance

DAS supports crop insurance awareness, rural enrolment communication, benefit education, integrated crop health and weather monitoring, pilot studies and technology-led loss assessment support.

Motor Insurance

Motor Insurance

DAS offers end-to-end motor claims management from First Notification of Loss, repairs and engineering coordination to settlement support. Services include customer assistance, accidental claim management, approved repairer network and rapid repair support.

Get In Touch

Let's Build a Smarter Insurance Service Ecosystem

DAS Contact Support
💬 WhatsApp: +94 112 808908
🏢

Company

Dedicated Administration Services Pvt. Ltd.

Insurance Administrators & Service Partners

📍

Address

No. 46/l/3, Narahenpita Road, 3rd Floor,

Nawala, 11222, Sri Lanka

📞

Telephone

+94 112 808908

✉️

Email

contactus@dadminservices.com

🌐

Website

www.dadminservices.com